This article provides information about many of our most commonly asked questions surrounding service and delivery.
Frequently Asked Questions
- How does OGC work with my existing in-house legal team (if applicable)?
- Our experienced attorneys integrate seamlessly with your existing team, providing additional bandwidth, project-based support, or specific legal knowledge.
- How does OGC ensure client satisfaction?
- We have a dedicated Client Success team that strives to ensure a positive experience. We also conduct regular check-ins and annual Net Promoter Score surveys to gauge satisfaction. We're proud to boast a customer satisfaction score exceeding the industry average!
- Are you hiring attorneys?
- Yes, we are always looking for talented attorneys. If interested and if you have the background described above, please submit your resume to careers@outsidegc.com.
Client Success Overview
Client success is all about building strong relationships with our clients and making sure they get the most out of our service. It's like having a personal concierge for your business! Our client success team works hard to understand your needs, proactively identify any roadblocks you might encounter, and provide the support you need to achieve your goals. We also check in regularly so that you can provide feedback, which enables us to fulfill our commitment to delivering high-value legal services.
Think of it as having a dedicated professional in your corner. OGC offers value-driven rates for legal services provided by seasoned attorneys, all of whom bring a minimum of 15 years of experience, including significant time spent in-house. We pride ourselves on delivering exceptional legal counsel to help clients achieve their business goals. To learn more about our current billing rates and fee structure, please reach out to us at clientsuccess@outsidegc.com.
Here at OGC, we understand the unique challenges faced by businesses across a wide range of industries. Our team offers a comprehensive suite of legal services, including, but not limited to:
- Banking & Financial Services
- Crypto & Blockchain
- E-Commerce & Digital Advertising
- Education
- Energy & Utilities
- Exempt Organizations
- Healthcare
- Life Sciences
- Media, Entertainment & Sports
- Retail & Consumer Products
- Software, SaaS & Hardware
- Telecommunications
- Advertising, Marketing & Promotions
- Business Startups & Corporate Governance
- Commercial Transactions & Contracts
- Data Privacy & Cybersecurity
- Employment & Labor
- Government & Export Control
- Immigration
- Intellectual Property
- Managing Outside Counsel & Litigation
- Mergers and Acquisitions & Finance
- Real Estate
- Regulatory Compliance & Training
Within Intellectual Property, we handle:
- IP Enforcement
- Trademark Searches and Registration
- Trade Secret Protection
- Portfolio Strategy and Management
- Copyright Registration
- Patent Prosecutions and Assessments
- Licensing
If you have any questions about OGC's services, our specific industry experience, or to discuss our company’s needs in greater detail, please reach out to our client success team directly at clientsuccess@outsidegc.com